From cruise ships to Coconut Grove, tourism is a leading industry in Miami. Millions of visitors from around the world visit Miami to engage in international finance, board cruise ships for the Caribbean, do boutique shopping in fashionable districts, or simply relax in hotel hammocks.
Hotel mangers, restaurant managers, and event planners are critical to helping Miami's tourism industry function and function well.
A variety of careers in hospitality are available in beach restaurants, cruise ships, luxury resorts, and conference facilities. These include:
Hotel managers make management decisions about the hotels they run, including who to hire, rates to charge, and how to settle disputes. Depending on the hotel and the size of its staff, hotel managers may either perform or direct housekeeping, personnel, office administration, marketing and sales, purchasing, security, maintenance, oversight of recreation facilities, and other activities.
Restaurant managers run restaurants, cafeterias, and other eateries. They oversee food purchases, menu creation, food preparation and service, employees, costs, and many other things. Sometimes chefs with experience and money open and manage their own restaurants; business owners with other experience may do the same thing.
Event planners responsibilities includes budgeting, establishing dates and alternate dates, selecting and reserving the event site, acquiring permits, and coordinating transportation and parking.
Other Related Career Fields:
- Banquet Manager
- Bar Manager
- Casino Manager
- Front Office Manager
- Reservation Manager
Degrees in hospitality management may also be referred to as hotel management, hotel and tourism management, or hotel administration, and come in all shapes and sizes: bachelor's, master's, MBA degrees, and PhDs.
Community colleges, junior colleges, and many universities in Miami offer certificate or degree programs in hotel, restaurant, or hospitality management leading to an associate, bachelor, or graduate degree. Miami's technical institutes, vocational and trade schools, and other academic institutions also offer courses leading to formal recognition in hospitality management.
Employers look for candidates with knowledge and skills in several areas including: information technology, human resources, organizational behavior, multiculturalism, and leadership. In today's competitive market, it's important to seek out a degree program that fosters development in each of these areas.
Areas of study may include:
- Information Systems
- Human Resources Management
When making a decision about a specific degree program to pursue, consider your desired specialty, such as restaurant management, hotel management, tourism, marketing, or special events, and then look for programs that have particular strengths or available concentrations in that particular area.
Another very important part of a hospitality education is hands-on experience. Many schools offer internship opportunities for students to gain relevant work experience in local restaurants, hotels, and convention centers. Some schools have on-campus facilities that serve as learning centers for hospitality students.
This hands-on experience can give you an edge in the job market. Check with the school you're considering to learn more about their internship and work-study programs.
Request information form other business and hospitality schools in Miami.