Hospitality Management

Hospitality Management

If you've got an extroverted personality and love working with groups of people, a hospitality management degree can help you launch a career in the customer service-oriented travel and hotel industry.

As luxury and boutique hotels grow in numbers and popularity, having the right training and educational background can help you thrive in a top hotel management position.

While working in hospitality management, your main objective is to make sure that your guests enjoy a comfortable stay in a high-quality room that offers amenities like good food and modern conveniences.

In a hospitality and hotel management degree program, you'll focus on different subsets within the field to concentrate on specialized areas within the service industry. For example, if you work at a large resort or high-end hotel you could find yourself working as either a general manager or assistant manager within various departments. These might include finance, advertising and marketing, sales, human resources, janitorial, or food service.

As a hotel manager, your ultimate responsibility is to maintain the operations and profitability of a hotel. The best way to do that is to make sure that the guests are happy. It's equally important to have a happy and productive staff that sees that the hotel runs smoothly. Consequently, as a manager, you'll also have to hire and train staff, create schedules, and oversee the productivity of the entire team.

Work Environment

Since hotels operate 24 hours a day, the working schedule is a little different than that of other jobs. As a lodging manager, you may have a variety of shifts to choose from, and can often choose your own hours. Depending on the size of the company, hotels aoften offer other benefits, such as free or discounted room rates at related properties, gym memberships, bonuses, and more.

Hotel managers and department supervisors generally work a regular schedule, but sometimes have to work longer hours during peak travels times or when the hotel is hosting a conference. Employees who work the late shift are often compensated with extra money.

Education Requirements and Job Outlook

According to the Bureau of Labor Statistics (BLS), a lodging manager with a college degree in hotel or hospitality management should have better opportunities for jobs at full-service hotels, as well as better chances for advancement, than workers without degrees.

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